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Privacy Policy

Introduction

Web Design Oshawa (“we,” “us,” or “our”) operates webdesignoshawa.ca. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described here.

Information We Collect

Information you provide directly

When you fill out our quote request form or contact form, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Project details you describe
  • Any other information you choose to share in form messages

Information collected automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (desktop, mobile, tablet)
  • General geographic location (city/region level, not precise)

How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and inquiries
  • Provide the web design and SEO services you request
  • Improve our website and user experience
  • Understand how visitors use our site (analytics)
  • Communicate with you about your project

We do not sell, trade, or rent your personal information to third parties. We do not use your information for automated decision-making or profiling.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. We use CookieYes to manage cookie consent, giving you control over which cookies are active on your device.

Types of cookies we use

Strictly necessary cookies: Required for the website to function (session management, security). These cannot be disabled.

Analytics cookies (Google Analytics 4): Help us understand how visitors interact with our website. These cookies collect information about pages visited, time on site, and how you arrived. Data is anonymized and aggregated. These are only activated after you consent via the cookie banner.

Marketing/performance cookies (Google Tag Manager): Used to measure the effectiveness of our content and understand which pages drive inquiries. Only activated with your consent.

Managing your cookie preferences

When you first visit our site, a cookie consent banner appears allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer or by clearing your browser cookies.

Google Analytics 4

We use Google Analytics 4 (GA4) to understand website traffic and visitor behavior. GA4 collects data through cookies and does not store your IP address in full. Data collected includes:

  • Pages viewed and events triggered (clicks, form submissions)
  • Session duration and engagement metrics
  • Traffic source (how you found us)
  • Device and browser information
  • Approximate location (country/city level)

Google Analytics data is processed by Google LLC. You can learn more about how Google handles data in their Privacy Policy. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Tag Manager

We use Google Tag Manager (GTM) to manage tracking scripts on our website. GTM itself does not collect personal data but facilitates the deployment of other tags (like Google Analytics) that may. GTM operates based on your cookie consent preferences managed through CookieYes.

Data Retention

Form submissions (quote requests and contact messages) are retained for as long as necessary to provide our services and respond to your inquiry. Analytics data is retained for 14 months in Google Analytics, after which it is automatically deleted.

If you would like your personal data deleted, contact us at co*****@*************wa.ca and we will remove it within 30 days.

Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics 4 (traffic analytics) – Google LLC, USA
  • Google Tag Manager (tag management) – Google LLC, USA
  • CookieYes (cookie consent management) – CookieYes Limited
  • Cloudflare (CDN and security) – Cloudflare Inc., USA

Each of these services has their own privacy policy governing how they handle data.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for cookie tracking at any time
  • Object to processing of your data

To exercise any of these rights, contact us at co*****@*************wa.ca.

Data Security

We take reasonable measures to protect your personal information, including:

  • SSL/TLS encryption on all pages (HTTPS)
  • Cloudflare security and DDoS protection
  • Regular WordPress security updates
  • Limited access to personal data (only those who need it to respond to your inquiry)

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data:

  • Email: co*****@*************wa.ca
  • Phone: (289) 481-1427
  • Address: Oshawa, Ontario, Canada

Effective date: June 29, 2026